Online Safety
On-line Safety information for parents
Singleton C E Primary School utilises a managed ICT service provided by LCC Educational Digital Services (previously BT Lancashire Services, returned to LCC from 1st April 2021) and LANCS ICT (managed by Nigel Smith). While we rely on these external providers, we recognise that it is ultimately the school’s responsibility to ensure that all online safety measures are effectively implemented. It is also crucial that our managed service providers are fully aware of and adhere to our school’s online safety policies and procedures.
Technical Responsibilities:
Those with technical responsibilities are tasked with ensuring:
- The school’s technical infrastructure is secure and protected from misuse or malicious attacks.
- Compliance with required online safety technical standards and any relevant Local Authority/MAT/other body policies or guidance.
- Access to networks and devices is controlled through a robust password protection policy.
- The filtering policy is regularly updated and its implementation is not the sole responsibility of any single individual.
- They stay informed about the latest online safety technical information to effectively perform their roles and update others as necessary.
- Regular monitoring of network/internet/digital technology use to identify and report any misuse or attempted misuse to the Headteacher, Senior Leaders, or Online Safety Lead (Kate James) for appropriate action.
- Implementation and updating of monitoring software/systems as per school policies.
- They have read, understood, and signed the Staff Acceptable Use Policy/Agreement (AUP).
- They have thoroughly read this policy and the latest ‘Online Safety’ section within the KCSiE document, and have discussed any queries with the DSLs (Amanda Clayton/Leonie Millward) or the Internet Safety Officer (Kate James).
Key services provided by Lancashire County Council Education Digital Services are:
- -Remote Data Backup (RBUSS) Admin 50Gb – SD34
- SIMS Annual Entitlement – SD17
- SIMS Management Service – SD17
- Anti-Virus Threat Protection (Sophos) – SD16
- Broadband and Online Service Bundle – SD01
- Microsoft Annual Licensing
- Discovery Education Espresso – SD53
- Payroll & Recruitment Services – Contracted Staff
- Website design and maintenance bundle (from September 2021)
Key services provided by LANCS ICT:
LANCS ICT have been registered with Lancashire County Council Education Digital Services allowing LANCS ICT to liaise with them in terms of reporting faults to LCC and making queries on the school’s behalf. This hopefully means the two parties can work in co-ordination with one another to meet school’s needs in terms of internet and technological support; application and maintenance of anti-virus threat protection- amongst other aspects outlined above/below.
Scheduled monthly IT maintenance visits (term time only) from an engineer for the full day. These visits include IT audit and development Maintenance of IT Equipment; maintenance of IT software; basic installations of IT equipment (up to 5 devices); basic installations of IT software; basic training and application assistance; research into relevant IT products and solutions.
- Online Technical IT Support
- Internet Connection Support
- SIMS & FMS Support
- Digital Learning Platform Support (Microsoft TEAMS)
-Support call responses (emergency visits are also included in addition to this) to:
-Identify the nature of the fault and fix equipment and software. See SLA for more details.
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Online Safety advice and LINKS for parents